Discover Unique Pet Accessories
FAQs AnoPetShop
Explore our exclusive range of personalized pet accessories designed to make your furry friend stand out. From custom collars to bespoke beds, we have everything to pamper your pet.
Frequently Asked Questions
Find answers to the most common questions about our products, shipping, payment methods, and policies.
Do you offer free shipping?
Yes, we offer free shipping on most of our products! However, some items may incur a shipping fee due to their size or weight. Shipping costs will be clearly mentioned at checkout.
Why do I see PayPal at checkout?
PayPal is our payment gateway for secure transactions. You can pay with your debit or credit card without needing a PayPal account.
What types of products do you offer?
We offer a wide range of pet accessories including collars, leashes, harnesses, clothing, beds, toys, and more. Our specialty is personalized and custom items.
How can I personalize an item?
Select the Customize option on the product page to enter your pet’s name, choose colors, and add designs. Follow the instructions to create the perfect product for your pet.
Do you offer worldwide shipping?
Yes, we ship globally! Delivery times vary based on your location. Check our Shipping & Delivery Policy for more details.
How long does it take to receive my order?
Order processing takes 3-5 business days. Delivery time ranges from 7-30 business days depending on your location. You will receive a tracking number once your order ships.
What is your return policy?
We offer a 30-day return guarantee for all products in their original condition and packaging. Personalized items are not eligible for returns unless defective. See our Returns & Exchanges Policy for more details.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. After processing begins, changes cannot be made. Contact our customer service for assistance.
Are your products safe for pets?
Yes, we prioritize safety and comfort. All our products are made from high-quality materials and meet safety standards to ensure your pet’s well-being.
Phone
(971) 256-3344
Address
2709 N Hayden Island Dr
STE 451831
Portland, Oregon, 97217, USA
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Contact Us
2709 N Hayden Island Dr
STE 451831
Portland, Oregon, 97217, USA
(971) 256-3344